ESB Registered Centre Status
An ESB Registered Centre is one that fulfils the criteria set by the ESB Customer Service Statement to offer the Board's assessments.

It signifies commitment to standards in preparing candidates for assessment,
compliance with administrative and regulatory requirements and liaison with the Board to enhance quality assurance for all users.

All centres offering ESB assessments must hold Registered Centre status.

Download the Centre Registration Form (right) now.

Customer Liaison Services
The main customer service contact is the ESB Head Office at Ormskirk with its administrative team led by the Examinations Manager. Staff there can refer centres to specialist sector personnel.

ESB supplies a Handbook for Organisers and a regular Newsletter. There is a Helpline, accessed through the office, specifically for syllabus queries and related information. Information visits, workshops and training sessions are available to all centres to provide initial and ongoing advice and guidance.